Robert Jackson

I am fresh off of the American Society of Quality’s World Conference on Quality and Improvement. It was an outstanding idea forum that charged me up and allowed me to press some of the key thought leaders in Lean/Six Sigma/Quality on this idea of the need for innovation WITHIN the process improvement community. I was […]

“Transformation” – One of the most overused words of the last decade…and at the same time, one of the most underreported phenomenon happening in the world today. Literally, much of the main stream media, academia and “so called experts” are missing the most important story of the day. The break-neck speed of global transformation driven […]