At the Customer, For the Customer (ACFC)Taking Six Sigma Outside the Company – to the Customer

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Some companies are taking Six Sigma tools and methodologies outside their regular operations and finding ways to apply them directly to their customers’ needs. It is proving to be a great sales tool that keeps them ahead of marketplace competitors.

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Introducing New Employees to Concepts of Six Sigma

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A brief, well-organized presentation can be an effective method to introduce new employees to the concepts of Six Sigma, and at the same time stimulate interest and future participation in Six Sigma projects.

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iSixSigma Description on ISSSP Website

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iSixSigma Description on ISSSP Website

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Six Sigma in Preparation for CRM: A European Case Study

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When a $1 billion European business pondered the need for a multi-million dollar CRM system and if its sales force would really use the system, an executive put the company on the right course by suggesting Six Sigma could help find the answers.

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Fueling Business Growth with Lean Six Sigma and ACFC

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The objective of Lean Six Sigma is not reducing headcount, it is – among other things – increasing the opportunity for growth. And one of those growth opportunities can be found in General Electric’s “At the Customer, For the Customer” idea.

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Six Sigma Project SelectionHow Organizations Choose the Most Important Projects

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Six Sigma Project Selection – How Organizations Choose the Most Important Six Sigma Projects.

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Six Sigma Approach Dictates Program Success or Failure

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How can some organizations experience so much success in implementing a Six Sigma continuous improvement program while others fail to fully achieve the desired results? The answer lies in their approach to the program.

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Large-Scale Six Sigma Initiative Improves Patient Care

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A large-scale performance improvement initiative based on Six Sigma and change management improves the quality of patient care, raising satisfaction and increasing efficiency across the continuum of care.

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Lean Event Starts with Videotaping, Ends with Savings

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The Lean event started with videotaping a press wash-up process to establish a baseline. After studying the tape, the team tried out new processes to reduce the wash-up time. After some refinements, time was cut 55% and savings was $150,000 a year.

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Who's Who Prize Drawing

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Who’s Who Prize Drawing

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Information Technology and Six SigmaExclusive iSixSigma Magazine Research

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Information Technology and Six Sigma – Exclusive iSixSigma Magazine Research

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Medical Center Transforms Its Emergency Department

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When Berkshire Medical Center found its emergency services stretched thin and the community began feeling the impact, the hospital decided to launch a Lean Six Sigma initiative and implement a series of innovative solutions.

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Online Six Sigma TrainingExclusive iSixSigma Magazine Research

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Online Six Sigma Training – Exclusive iSixSigma Magazine Research

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Tips and Suggestions for Six Sigma Project Success

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Tools and methodology will only get a person so far. Experience gained from the practical implementation of Six Sigma solutions is priceless. A list of tips, tools and suggestions for Six Sigma practitioners can help avoid many project pitfalls.

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Over-stressed Deployment Black Belts Not Uncommon

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Most companies do a good job of selecting Black Belts candidates, however, many overlook psychological aspects of candidates. This factor is important because deployment Black Belts, in particular, have an unusual amount of stress put on them.

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Six Sigma Consultants In India

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A directory listing of Six Sigma Consultants In India.

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Highlights of Burgeoning Six Sigma Healthcare Conference

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Drawing more than 250 – double the number who attended last yearโ€™s initial conference – the second annual conference on Six Sigma in Healthcare offered โ€œReducing Medical Errors and Improving Quality of Care While Keeping Costs Downโ€ as its theme.

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Power of Dashboards: Linking Strategies and Execution

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How does one strike the right balance between setting strategy and driving tactics? An interview with a business leader shows how dashboards were implemented at his company in order to make the connection between execution and strategies.

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