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For many Black Belts, the biggest challenge is not learning the data tools – it is learning the managerial skills needed to run an effective team. And one of the most difficult of skills is dealing with commitment conflicts that team members face.

Cummins Inc. showcased its best quality improvement work of 2004 at the Company’s fourth annual Six Sigma Project Expo from on Tuesday April 5, 2005.

The lack of a robust voice of the customer (VOC) process, no proper training in applying VOC in project selction and evaluation, and VOC systems that focus on voice of the business issues keep many Six Sigma companies from being truly customer-driven.

iSixSigma Research Shows That Strategy, Discipline and Six Sigma Drive Innovation Effectiveness

Many business opportunities stem from seven sources. These opportunities can also be applied to software Six Sigma and can be useful to consider when choosing good Black Belt and Green Belt projects.

Leaders need to take charge of identifying projects, determining the business case, defining the scope, establishing the goals and estimating the project timeline. This helps to ensure that projects are truly strategically important to the business.

To be successful, Six Sigma programs often need certain catalysts to precipitate change and help ingrain the method in an organization. The 10 catalysts explored here are most important in ensuring that a program takes hold.

Organizations are realizing the importance of measuring which business process models are the most beneficial. One of the best ways to determine how well these models suit the business is a cost-benefit analysis to estimate the return on investment.

It is crucial to have good leadership, the correct team, a solid project charter, and personal and business incentives to be successful in Lean Six Sigma. When all these items are in place, it is possible to run a first-class deployment.

Practitioners should reach a strong understanding of the original Japanese 5S method so they will be able to educate others about it in a way that will garner employee buy-in and achieve the best results in helping their firm become more organized.

Customer complaints, known in the VOC process as reactive data, may be difficult to hear, but they are valuable information for an organization to track. They usually represent many unspoken issues, and can be used to take needed improvement action.

For companies hoping to groom future leaders, a two- or three-year Black Belt tenure can serve as a key testing ground. Therefore, it is important to select the right Belt candidates, provide them with proper training and assess their performance.

There is a synergistic relationship between enterprise risk management and Six Sigma. The continuous improvement methodology assists leadership in managing both the operations of the organization and the inherent risk associated with it.

Testing

A Six Sigma approach to marketing may be the missing piece in the marketing accountability movement. By selecting a target audience and positioning their messages to those people, marketers can become more effective while saving on cost.

Many scale production enterprises face high inventory costs as the current worldwide financial crisis has led to a significant production volume drop. This problem of high inventory cost of key materials can be approached with Lean and Six Sigma.

Six Sigma Corporate Recruiting Now Offered by iSixSigma

In the Six Sigma methodology, the equation Y = f(x) shows that the output (Y) is dependent on several variables (x). The same can be said about cycle times for process improvement projects. The correct variables mean improved project cycle times.

Launch of iSixSigma Conferences and iSixSigma Magazine

An internal audit by a team using Lean Six Sigma tools solved the mystery of what happened to about $1 million of a liquid chemical “misplaced” at a global chemical company. Case study shows how the team used a Kaizen event and DMAIC methodology.

When a $1 billion European business pondered the need for a multi-million dollar CRM system and if its sales force would really use the system, an executive put the company on the right course by suggesting Six Sigma could help find the answers.

The objective of Lean Six Sigma is not reducing headcount, it is – among other things – increasing the opportunity for growth. And one of those growth opportunities can be found in General Electric’s “At the Customer, For the Customer” idea.

Six Sigma Project Selection – How Organizations Choose the Most Important Six Sigma Projects.