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Without employee contributions, we might as well hang a sign in the window and close up shop. We need to make sure that employees are always contributing to their maximum extent — we need to keep them energized on Quality.

Effective brainstorming can be accomplished by following these simple brainstorming DOs and DONTs with your team.

Only by using the appropriate information source can you begin to truly know your customer and understand your customer needs. Read about all the possible information sources that are available that you may already have access to.

One of the most distinct differences between Six Sigma and other quality management systems is the link to business finances. For the greatest business benefit, calculate financial benefit before, during and after.

To maintain control and assure a payoff from LSS, it may help to start on a limited scale. With only a few key team members – including the right Black Belt candidate – a company can create a program that will have an impact enterprise wide.

Companies interested in retaining customers should complete a two-phase process: first, they must determine what is important to customers and second, they must make sure their organization is capable of filling those needs reliably.

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The beginning of any design or development project should include activities aimed at a deep understanding of likely user behavior. Gathering this information should involve open-ended questions and observation, which will highlight user needs.

A Six Sigma initiative can be wildly successful or it can sadly fail. The reasons are found in 10 major points critical to the success of a Six Sigma deployment. The points also are in the list of the 10 ways that a Six Sigma initiative can fail.

The coaching of software Six Sigma is always a challenge. This top 10 list details common mistakes Green Belts in training make that can cause their projects to fail.

Six Sigma Directory

iSixSigma Announces Alliance with Global Provider of Six Sigma Conferences

Coaching software Six Sigma is always a challenge. Coaches must help to get concepts taught and ingrained, to find the right projects to provide the broadest experience, and to balance the participants’ “real job” with Six Sigma study and work.

In many Six Sigma projects, practitioners use traditional voice-of-the-customer techniques to find the specifications clients seek. But to get the full picture, they should also try a set of data-gathering methods known as corporate ethnography.

In order to successfully deliver service to customers, satisfy them and increase the likelihood of future business, transactional companies can make good use of the 5S tool as a basic framework to manage workplace dynamics.

Six Sigma “intelligence” – the information that helps practitioners pick projects more effectively, achieve results faster and reach long-term success – comes from collecting actionable data through voice-of-the-customer research.

Finalists Announced for Prestigious 2006 Six Sigma Excellence Awards

Design for Six Sigma Research — When, where and why companies use DFSS and the financial benefits it delivers

How much can Black Belts save your company? This research benchmarks over 800 company data points and shares the hard and soft savings being achieved around the world.

Organizational Culture – Exclusive iSixSigma Magazine Research

While most Six Sigma project charters address a fairly standard list of issues, two areas critical to the long-term success of projects should be added — how a project might detract from or add to the value a company is providing to its customers.

Effect teamwork does not happen by magic. Becoming a better Six Sigma project team – no matter what the starting point – only takes a little discipline and a lot of practice. Here are some principles help provide the needed structure