THURSDAY, NOVEMBER 23, 2017
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Dictionary Cost Of Conformance

Cost Of Conformance

(COC) A component of the *Cost Of Quality* for a work product. Cost of conformance is the total cost of ensuring that a product is of good *Quality*. It includes costs of *Quality Assurance* activities such as standards, training, and processes; and costs of *Quality Control* activities such as reviews, audits, inspections, and testing.

COC represents an organisation’s investment in the quality of its products.

Contrast *Cost Of Non-Conformance*.



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