Education is a key component of your Six Sigma initiative. Below is a recommendation of what should be included in your training, whether conducted in-house or by a third-party consultant. If you feel that some relevant topic is missing from the curriculum or body of knowledge of any of the areas listed below, please send an email to iSixSigma. We appreciate your input.
| Six Sigma Green Belt Curriculum and Body of Knowledge |
|---|
| Overview |
- Overview of Six Sigma
- DMAIC Methodology Overview
- Financial Benefits of Six Sigma
- The Impact of Six Sigma to The Organization
- The Six Sigma Language
|
| Define |
- Project Definition
- Project Charter
- Developing a Business Case
- Chartering a Team
- Defining Roles and Responsibilities
- Gathering Voice of the Customer, Support for Project
- Translating Customer Needs into Specific Requirements (CTQs)
- SIPOC Diagram
- Define Phase Review
|
| Measure |
|
|
| Analyze |
|
|
| Improve |
- Brainstorming
- Multi-Voting
- Quality Function Deployment (House of Quality)
- Selecting a Solution
- Failure Modes and Effects Analysis (FMEA)
- Poka Yoke (Mistake Proofing Your New Process)
- Piloting Your Solution
- Implementation Planning
- Improve Phase Review
|
| Control |
|
|
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This is not a sufficient agenda. The organizations I’m familiar with provide more in depth knowledge transfer especially in the analyze, improve, and control plans.
However, as you indicate, there is no widely accepted agenda. It was more universal in the late 90’s.