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Integrate Values into Business Processes

The intent of any organization’s process improvement efforts is to improve the effectiveness (e.g., reduce defects) and efficiency (e.g., cost cutting per transaction) of the business process. What one often does not see as part of the effectiveness definition, however, is the expectation that the newly redesigned or improved business processes need to reflect the…

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White House Announces Winning SAVE Award Idea

Posting public notices for seized property online, rather than in newspapers…Ending express delivery of empty U.S. Departmet of Agriculture food inspection containers…Requiring mine operators to use online forms for quarterly data, rather than mailing paper forms. These cost-saving ideas – and more than 18,000 others – were submitted by government employees as part of the…

Use the 5V Approach to Increase Plant Efficiency

All over the world, industries are feeling a double pinch from the economic downturn and increased energy prices. Now is the time to introduce cost-saving measures – including increasing operational efficiency. To increase plant efficiency, organizations should focus both on broader as well as detailed factors. One way to manage the improvement process is by…

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Improving Offshore Outsourcing Efficiency with DFSS

Two recent conferences on software focused on the topics of Six Sigma for the software industry and general conference for the software vertical market. There was, as one would imagine, a tremendous amount of discussion relating to the offshore outsourcing of software development work to achieve significant cost reductions. This has been an emerging trend…

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Calculating Process Efficiency in Transactional Projects

The principles of Lean manufacturing are applicable to any business process. This article reviews some of the common problems seen in transactional projects and outlines an example where simple graphical methods are used to interpret cycle time data. Identifying and characterizing the non-Lean processes facilitates the application of 5S, brainstorming and other improvement tools with…

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