DFSS Case Study: Optimizing Haptics for Sensory Feedback

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A high-tech company was exploring the use of haptics to provide gentle haptic vibration with wearable devices (Figure 1) for future customers, including tweens (children around 11 or 12 years old). Haptics involve how users perceive tactile feedback from a device. Mobile devices typically provide haptic sensations and responses using vibrations of various frequencies, amplitude, […]

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Case Study: Using DFSS and DOE to Increase Product Reliability

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A medical devices company, developing technology to enable smaller medical devices, launched a substrate development effort as part of a larger-scale technology and product development effort. The substrate development effort involved predicting the stress caused by the laser welding process to ensure product reliability. In this Design for Six Sigma (DFSS) case study, design and […]

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DMADV Case Study: Performance Management System Redesign

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To facilitate the development of its employees and better respond to the changing business environment, one department of a large financial-services company decided to revamp its existing performance management system through a Six Sigma project. A pre-project analysis revealed that a complete redesign of the system was required. As incremental improvement in the existing system […]

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The “Design” in Design for Six Sigma?

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Many consider the “Design” in DfSS to be the product design, but that is not the only entity that a producer of products delivers to its customers. When I refer to the “design” in Design for Six Sigma, the context is more comprehensive than simply the product design. The “design” in DfSS can be anything […]

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What is the definition of Design for Six Sigma?

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There is obviously the classic dictionary type definition such as: Design for Six Sigma (DfSS) is an emerging business process which involves a highly disciplined methodical approach to integrating the principles of Six Sigma as early as possible into the design and development process. It is a customer-driven business strategy that creates robust designs that […]

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DFSS Drives Results for Financial Services Firms

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Lean Six Sigma remains a popular and effective tool to improve efficiency in financial services operations. However, many financial institutions are finding that identifying and reducing incremental defect variability does not fully maximize the full spectrum of improvement opportunities. To achieve a larger return on investment, many organizations are turning to Design for Six Sigma […]

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Study Finds Significant Wait Time Reduction Via DFSS at Hospital ERs

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Emergency room waiting times could be cut by over one third and patients’ length of stay by almost two-thirds, thanks to a new approach to the triage process of sorting patients for further assessment and treatment, according to research published in the International Journal of Six Sigma and Competitive Advantage this month. The researchers have […]

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What Is DFSS?

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Design for Six Sigma (DFSS), or the Six Sigma DMADV process (Define, Measure, Analyze, Design, Verify), is an improvement system used to develop new processes or products at Six Sigma quality levels. It also can be employed if a current process requires more than just incremental improvement. It is executed by Six Sigma Green Belts […]

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Improving Offshore Outsourcing Efficiency with DFSS

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Two recent conferences on software focused on the topics of Six Sigma for the software industry and general conference for the software vertical market. There was, as one would imagine, a tremendous amount of discussion relating to the offshore outsourcing of software development work to achieve significant cost reductions. This has been an emerging trend […]

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Revamping Healthcare Using DMAIC And DFSS

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Evidence pointing to the applicability of Six Sigma and related best practices within healthcare has been steadily mounting over the past few years. Primarily based on the implementation of the DMAIC process (Define, Measure, Analyze, Improve and Control), we’re seeing an ever-widening array of documented and publicized results… from improving turnaround time for patients to […]

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Design for Six Sigma – IDOV Methodology

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Design for Six Sigma (DFSS) can be accomplished using any one of many methodologies. IDOV is one popular methodology for designing products and services to meet six sigma standards. IDOV is a four-phase process that consists of Identify, Design, Optimize and Verify. These four phases parallel the four phases of the traditional Six Sigma improvement […]

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DFSS Technology Tips

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Many of us – as Quality professionals – have implemented quality improvement projects throughout our careers. Best practices resulting from these implementations are paramount for: designing processes for Six Sigma (defect-free) production from the beginning, increasing business productivity on future projects, as well as not ‘reinventing the wheel.’ After recently implementing a technology project, I thought it […]

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DMAIC Versus DMADV

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We know that everything in business is a process, right? Sales people have a list of companies and contacts that they work in a certain fashion to produce a sale, production receives an order and schedules the manufacturing, the product is built, packaged, shipped and invoiced. When the packing department has a problem with their […]

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DFSS as an Enabler of Service-Oriented Architecture

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Finding ways to automate and improve business processes is a major focus for today’s organizations. At the heart of every business is a complicated web of human and automated processes. For the business to be as effective as possible, these processes must be as efficient as possible. Service-oriented architecture (SOA) is a concept whose time […]

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Fitting the Right Belts for Design for Lean Six Sigma

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Every Lean Six Sigma deployment leader must eventually confront the critical decision of how the various Belt roles should be allocated and deployed throughout the organization. Lean Six Sigma has existed for more than 10 years now in a variety of manufacturing, service and distribution environments, and through trial and error fairly standard niches have […]

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Product Development: Orchestrating a Better Vision

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When attending a performance by a symphony orchestra, the audience witnesses a tightly coupled, highly predictable process executed by a high-functioning multifunctional team. This is exactly how product development should be executed. Many similarities exist between an orchestra and the product development process. An orchestra’s “product” is delivered during the performance. The product is the […]

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Six Sigma, Process Reengineering and Prototyping

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Recently, a large-scale financial services company recently wanted to reengineer the process for its entire customer services organization, including people, process and technology. This company had, during the last two years, trained many Black Belts and Green Belts. It attempted to use Six Sigma methodology as the primary method of introducing customer-focused process improvement to […]

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Doing Some Software Six Sigma and Agile Mythbusting

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In serious software discussions, some ideas about Six Sigma that are being accepted as truths are a bit out of step with the latest facts and experience.

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A Parallel Process View for Information Technology

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The value and impact that a solid Design for Six Sigma (DFSS) approach can bring to an IT business is well known. While many organizations understand the relationship between DFSS and their own project management approach, what they often miss is attention to the foundational concepts of Lean and DMAIC (Define, Measure, Analyze, Improve, Control) […]

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Designing and Analyzing Experiments with Mixtures

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In the development phase of Design for Six Sigma (DFSS), practitioners who work in domains such as medical devices, pharmaceuticals, foods, material composition and semiconductors frequently deal with experiments to determine optimal ingredient mixtures for desired products. The factors in a mixture experiment are the ingredients or components of a mixture, and the response is […]

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Tapping Voice of the Lead User for Design for Six Sigma

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At its core, Design for Six Sigma (DFSS) is concerned with the accurate translation of what the customer wants into measurable characteristics, and then putting these characteristics into functions and design elements. The idea behind DFSS is intuitive and simple. If done well, a company will end up with a product that has what the […]

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Software Development Convergence: Six Sigma-Lean-Agile

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Some common messages are beginning to emerge from several software-relevant areas – Six Sigma for software, Agile development and Lean thinking. The links between Design for Six Sigma (DFSS) and Agile have been explored recently, but now a broader view yet can illustrate the way that Lean thinking, evolved from just-in-time manufacturing, aligns well with […]

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Using DFSS to Improve Offshore Outsourcing Efficiency

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During the last several years, there has been a tremendous amount of discussion relating to the offshore outsourcing of software development work to achieve significant cost reductions. This has been an emerging trend for about a dozen years, but one that has been recently accelerated and subject to wild variations in success and efficiency. A […]

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DFSS Meets Agile Development – Friend or Foe?

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One of the big benefits of Six Sigma is the discipline it brings to the use of facts and measures to guide significant and predictable results. At first glance, that discipline might seem to fly in the face of the flexibility and creativity that also are very important in development and problem-solving. One potential collision […]

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