DFSS as an Enabler of Service-Oriented Architecture

Finding ways to automate and improve business processes is a major focus for today’s organizations. At the heart of every business is a complicated web of human and automated processes. For the business to be as effective as possible, these processes must be as efficient as possible. Service-oriented architecture (SOA) is a concept whose time…

1 comment

Ten Key Technologies for Lean Process Improvement

Home mortgage loans in the United States usually closed in about four weeks even a couple of years ago. Some on-line mortgage loan originators are doing the same closings in about two weeks now. Safeco, one of the largest insurance services providers in the country, needed a week to make any changes in coverage in…