Tag: gathering data

How do you calculate your Process Sigma? Determining the lowest acceptable defect rate in your production is a way to increase customer trust and continue to follow through on quality. Consider a power company for illustration purposes: A power company measures its performance in uptime of available power to its grid. Here is the five-step process […]

A multinational paper company wanted to reduce its cost of poor quality. The company recognized an opportunity to use Six Sigma concepts to minimize variability in its processes.