Despite a new lab, Ephrata Community Hospital faced the challenge of meeting the goal of a 60-minute turnaround time for all stat labs. Thus the lab management team chose to learn to use the Lean methodology to improve its lab processes.
All posts by
When delays and other issues began to impact patient satisfaction, University Medical Imaging (UMI) began a process improvement and training program. Located in Brighton, New York, USA, UMI provides outpatient magnetic resonance imaging (MRI), computed tomography (CT), ultrasound, urography and general radiologic services. Through an initial scoping process, report turnaround time surfaced as a key…