Pradeep Kumar Mahalik

Organizations involved with business process improvement use different methodologies, approaches, tools and techniques for implementing quality management programs. These management programs have different names in different organizations – TQM (total quality management), Six Sigma, operational excellence, etc. Regardless of the approach and name used, each organization needs to manage a proper selection and combination of […]

5W1H (who, what, where, when, why, how) is a method of asking questions about a process or a problem taken up for improvement. Four of the W’s (who, what, where, when) and the one H is used to comprehend for details, analyze inferences and judgment to get to the fundamental facts and guide statements to […]

Want to compare your company’s process, products or services to best-in-class practices? Follow these 10 practical benchmarking steps, complete with review questions, to provide insight into the actions the company can take to improve its performance.

A good acronym for the framework by which an organization can implement Lean is LEAP – learn it, explain it, adapt it, provide it. The 5As – assessment, awareness, association, adherence and ascendancy – are the steps to take.

While some Lean Six Sigma (LSS) practitioners consider 5S a tool, it is more than that. 5S, abbreviated from the Japanese words seiri, seito, seiso, seiketsu, shitsuke, is not just a methodology, it is a culture that has to be built in to any organization which aims for spontaneous and continuous improvement of working environment […]

Organizations can profit from learning to think in terms of Lean, a philosophy that aims to eliminate waste. Learn the six steps to a strong Lean foundation, including detailed questions to ask at each step to review current status.

The project charter is the first step and one of the most important parts of any Six Sigma project. The document provides an overview of the project and serves as an agreement between management and the Six Sigma team regarding the expected project outcome. The charter is used to set the project direction and defines […]