Historically, Lean and Six Sigma were used to solve two different types of business problems. Today, Lean and Six Sigma are integrated into one methodology and toolset for solving any process problem in any type of organization, from Fortune 500 companies to small private businesses to nonprofit institutions.
In this introductory video, you will learn how Lean Six Sigma can be a “force multiplier” in your organization and hear many of the most commonly asked questions answered by an industry leader, including:
- How do you describe Lean Six Sigma from a 50,000-foot level? (1:48)
- What can Lean Six Sigma do for a non-manufacturing company? (6:34)
- Does Lean Six Sigma work if you work in non-customer facing departments, like accounting, laboratory work or human resources? (14:08)
- What results can be expected from implementing Lean Six Sigma? (17:58)
- How does Lean Six Sigma help a company grow their top line (revenue)? (22:33)
- How does Lean Six Sigma help a company grow their bottom line (profits)? (30:47)
- What does implementing Lean Six Sigma cost in terms of people, time away from work, leadership involvement and money? (37:29)
- How is Lean Six Sigma different from TQM or other process improvement methodologies? (55:02)
About Rick Murrow
Dr. Richard Murrow is CEO of Air Academy Associates. Murrow has over 30 years of experience at all levels of responsibility in organizational planning, project management, process improvement, senior-level business management and strategic policy planning. He has held leadership roles at GE Mortgage Services, Inc., and the Air Force’s Air Combat Command, and has consulted with such companies as Sony, Merck-Medco, Mazda, Hyundai, Gates Rubber, St. Jude Medical, Textron Financial Corporation, Apogee, Shell, GlaxoSmithKline and the FAA Logistics Center.