Tag: process excellence

The end of any Lean Six Sigma project is met with a collective sigh of relief from every member of your team. The DMAIC cycle reaches its final stage. Targets are met, and stakeholders sit satisfied with the ROI. That said, the most misunderstood phase of DMAIC, Control, is often the most under-executed portion of […]

Understanding process entitlement is essential to Lean Six Sigma practitioners and organization leaders because process entitlement quantifies the best case or optimum process performance without changes to the process.

If you are leading any type of process improvement program, you have probably felt at times like your efforts were yielding less-than-expected results. It is no wonder: the list of possible hurdles to overcome – restrictive organizational structure, politics, stagnant organizational culture, power trips – goes on and on. This interview with Lee Pollock, the […]