Category: Concepts

Frequently committed errors (FCE) are anomalies in a particular process that have a negative impact on the outcome.

Business metrics are metrics that are quantifiable and utilized to assess the performance or status of a business function.

A U chart is one of four quality control charts that engineers use to track variation in a manufacturing process.

Mean Time Between Failure is a basic metric that describes the frequency of problems in physical equipment or systems that disrupt production uptime.

The Box-Cox transformation can be used for converting the data to a normal distribution, which then allows the process capability to be easily determined.

An operation cost target is the maximum expenditure allowed for all costs that are associated with a project, including overhead, materials, labor, outsourcing, and other costs.

Strategic planning is a disciplined effort to produce fundamental decisions and actions that shape and guide what an organization is, what it does, and why it does it, with a focus on the future.

An established framework for the ongoing improvement of software development and implementation practices.

DPMO, Sigma Level and Cpk are three metrics you can use to measure how well your process is performing.

Subject matter refers to all things related to your company’s products, services, or customers.

Mura is a Japanese word meaning unevenness, non-uniformity, and irregularity.

FMEA stands for Failure Mode Effects Analysis and allows you to think through all of the possible ways something can go wrong, then find ways to mitigate those risks, so that your project is more likely to succeed.

An alias indicates that you’ve changed two or more things at the same time in the same way. Aliasing is a synonym for confounding.

Process maturity is a concept used by the Lean Six Sigma (LSS) methodology to evaluate and optimize business processes.

A radar chart, also known as a spider chart, is a great tool to graphically compare multiple outcomes for specific characteristics and criteria. 

Entitlement is defined as the best performance you can reasonably achieve with the existing process.

A flowchart is a diagram of a process, using standard symbols to represent a variety of process activities over a specified timeline.

The Six Sigma process report is a Minitab tool that calculates process capability and provides visuals of process performance.

First in Still Here (FISH) is a term that refers to very slow-moving inventory.

The process where planning, testing, and reporting occur in the design or prototype stage in the development of a product.

RONA is one bottom-line measurement showing performance relative to strategic goals and objectives.

Confirmation is a way to confirm that a process is working as expected. It can be used to validate or invalidate a hypothesis, test a process or product and test the process of testing.

A process window index (PWI) is a quantifiable and reproducible statistical measure which indicates how a product performs relative to range limits.

Ideation brainstorming is the first stage of a formal solution development process that usually includes free-form exchange of thoughts and ideas.