SBTI Announces Three New Products

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SBTI Announces Three New Products

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Reducing Delays in Service Processes with Rapid Setup

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A P&L manager who is preparing a monthly report starts gathering the information he needs. He realizes that this month’s sales figures are not broken out by region, so he calls accounting and asks for the regional split as quickly as possible. He also discovers that he has updates on only three of the four […]

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Six Sigma Applies to IT, as Evidenced by Success

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Does Six Sigma apply to IT? This question is heard quite often. It echoes questions that have been asked many times since the first attempts to apply Six Sigma beyond manufacturing. Does Six Sigma apply to finance? Healthcare? Banking? Software? Insurance? In each of those areas the answer turned out to be “yes,” as widely […]

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