Lean Six Sigma Efforts Highlighted at Lab Quality Confab

Many of the nation’s most innovative clinical laboratories, pathology groups and in-vitro diagnostics manufacturers came together recently at the Fourth Annual Lab Quality Confab in San Antonio to share their successes in the use of Lean Six Sigma and similar process improvement techniques.

Creating a More Accurate IT Availability Definition

Availability is one of the key metrics that demonstrates the overall performance of an information technology (IT) system. But defining and calculating the availability of an IT system from a business perspective is a challenging task. Most of the time, IT departments report availability values that are on the higher side (such as more than…


Applying Theory of Constraints to Manage Bottlenecks

The theory of constraints is an important tool for improving process flows. The implications of the theory are far reaching in terms of understanding bottlenecks to a process and better managing these bottlenecks to create an efficient process flow. The theory of constraints is an important tool for operations managers to manage bottlenecks and improve…


Using the Theory of Constraints to Allocate Benefits

Many Six Sigma companies experience challenges in their effort to calculate and allocate benefits from throughput projects. This is a complex process, especially when the throughput capacity profile includes several different processes that behave independently, and where bottlenecks shift from one process to another. Employing the theory of constraints provides an effective solution. At BHP…

Using Effective Metrics to Measure Production Test Flow

To characterize the effectiveness of productions tests, practitioners often use several types of metrics. Some measure the efficiency of the manufacturing process, while others measure the productivity. While these metrics are useful in many situations, they also come with drawbacks and limitations. One process can be efficient but not productive, while another may have high…

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