iSixSigma

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Jeff Book

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Roadmap for Integrating ITIL, CMMI and Lean Six Sigma

Several documented approaches are available for business and IT leaders to use when considering implementing the best practices of the Information Technology Infrastructure Library (ITIL), or the Software Engineering Institute’s capability maturity model integration (CMMI) or Lean Six Sigma as individual methodologies or frameworks. There also are some references that suggest how to use the…