Category: Financial Services

Six Sigma has been growing slowly but surely over the years at HSBC . The Six Sigma deployment model of the United Kingdom based banking corporation is best described as the “middle-out” approach in Michael Cyger’s blog entry, “Are All Six Sigma Deployment Models Created Equal”. Recently, HSBC won the Six Sigma Excellence award for […]

Yesterday, Bank of America employees gathered for the third annual “Best of Six Sigma Expo” to celebrate and recognize the teams that completed the best Six Sigma projects in 2004. “This was how Bank of America praised employees who last year carried out its 15 best ‘Six Sigma’ projects, designed to increase revenue and cut […]

JPMorgan Chase & Co. is the second largest bank in the US. The leading global financial services firm was built from the successful merger of JPMorgan and Chase Manhattan Bank in December 2000 and the recent merger with Bank One in July 2004. Dr. Alex Balbontin, Vice President of Productivity and Quality and Master Black […]

American Express began their Six Sigma journey with a pilot initiative late in 1998. A small group of Black Belts across disciplines, functions and business units were trained and completed projects. After the initial pilot the program spread slowly to other business units. In 2001, Six Sigma became part of the Global Reengineering initiative and […]

The article, Lehman Wants More Efficiency, appeared today on Forbes.com. The author, Liz Moyer, writes: “Lehman has quietly put together what it calls a “productivity and process improvement” group. Formed in January, it reports to Chief Administrative Officer David Goldfarb.” Mike Cyger, founder of iSixSigma.com, is quoted in regards to productivity improvement: “There are twice […]

Six Sigma has really taken hold in the financial services industry.Early pioneers included GE Capital, Sun Trust Banks, Citigroup, and JPMorgan Chase & Co.Below are the Fortune 500 companies in the Financial Services sector that are using Six Sigma.The Financial Services sector includes the Fortune 500 industries: Diversified Financials, Commercial Banks, Savings Institutions and Securities. […]

Bank of America is one of the most prominent financial services company with a corporate-wide Six Sigma initiative, and they’re not afraid to talk about it. Their unique blend of Hoshin planning, Kanri management and Six Sigma separates them from the pack. Bank of America began their Six Sigma journey in 2001 as a corporate […]