Building a Business Case for Software Defect Reduction

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For a software company to make a case for process improvement, reliable measurement data is needed. Unfortunately, that data normally comes from an improvement project. Learn how to address this chicken-and-egg dilemma.

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Six Sigma and the Software Development Life Cycle

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Many software organizations are beginning to use Six Sigma, and are finding that they need to rationalize its relationship to the standard software development life cycle process. A number of issues and alternatives arise when this need is addressed. Roadmaps and Software Development Life Cycles (SDLC) Six Sigma includes two complementary roadmaps. The first of […]

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Debunking IT Isolation in Search of Quality and Savings

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Often considered an island unto itself, technology development and implementation does not really occur in a vacuum. However, the interrelated nature of managerial, quality and technological systems, and the inherent benefits of a truly integrated view are not necessarily evident to the information technology (IT) professional. Consequently, increasing implementation costs and an array of idiosyncratic […]

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