iSixSigma

Blog

Implementation of Six Sigma Priority Matrixes and a Tollgate Process

Working for a large multinational corporation has given me insight into, and sympathy for, the hearts and minds of department and cost center leaders. Each year they are required by company leadership to find millions of dollars using Six Sigma productivity initiatives – a subtle way of saying “savings.” Some people volunteer, but many are…

Reducing Waste on Chicken Nugget Line – Part 2 of 2

The following is Part Two of a two-part article. Part One follows the first two phases of a DMAIC (Define, Measure, Analyze, Improve, Control) project at Kahiki Foods. Part Two follows the completion of the project – the Analyze, Improve and Control phases. Analyze During the Analyze phase, the monitoring of the average amount of…

1 comment

Reducing Waste on Chicken Nugget Line – Part 1 of 2

The following is Part One of a two-part article. Part One follows the first two phases of a DMAIC (Define, Measure, Analyze, Improve, Control) project at Kahiki Foods. Part Two follows the completion of the project – the Analyze, Improve and Control phases. Kahiki Foods, a family-run Asian foods manufacturer with about 200 employees in…

6 comments

Improving Outbound Calling Conversion Rates

Internet betting exchange Betfair invests heavily in different marketing activities, and one of the most effective marketing channels is outbound calling. The outbound marketing team employs a number of different campaigns. Its main focus, however, is to reach out to customers who have registered online, but not yet placed money in their betting account. The…

4 comments

Timeless Wisdom Can Keep Today’s Belts on Track

Successful practitioners must do more than simply master the Six Sigma methodology. They also need to keep an eye on people-related aspects throughout the lifespan of all of their projects. To do that, practitioners may want to consider some ancient (and not-so-ancient) lessons: King Solomon’s use of wisdom at the right time, The art of…

1 comment

Six Sigma DMAIC Quick Reference

The DMAIC methodology should be used when a product or process is in existence at your company but is not meeting customer specification or is not performing adequately. For DMAIC milestone reviews, there are certain deliverables, checkpoints, questions and concerns that the Black Belt and improvement team should be aware of prior to a tollgate/milestone…

4 comments

Six Sigma DMAIC Roadmap

The Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) methodology can be thought of as a roadmap for problem solving and product/process improvement. Most companies begin implementing Six Sigma using the DMAIC methodology, and later add the DFSS (Design for Six Sigma, also known as DMADV or IDDOV) methodologies when the organizational culture and experience…

13 comments

Six Sigma Software Development Case Study

This article illustrates the Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) process using an organization that develops software packages as an example. The Six Sigma DMAIC approach to process improvement provides a powerful mechanism for improving the software process. Typical benefits will exceed costs within 6 to 12 months from initiation of a Six…

3 comments

Capturing Financial Benefits from Lean Manufacturing

Once upon a time there was a company who decided to implement Lean manufacturing. They hired a large prestigious consulting firm who created the grand strategy and trained everyone in lean thinking. Significant operating improvements were identified. It was all documented in a report two inches thick. Teams were launched, a lot of activity took…

3 comments

IT Development: Finding Balance Between Business and IT

A discussion about an ideal IT system often centers on user friendliness, system reliability, and implementation on time and on budget. These discussions should also include how to create more business value through the development of systems following a disciplined, fact based approach with a clear customer focus. For example, consider a telecom provider who…