 |  |
- Featured Article
- Free Membership
- Get Certified!
- Latest Members
The Kano Analysis: Customer Needs Are Ever Changing
How does a company analyze customer needs? How can it easily determine what delights customers or what their basic needs are? A powerful technique to address these questions was developed by Noriaki Kano and colleagues. It is called Kano analysis.
Read Article|9 CommentsorMore ArticlesTop 4 Benefits of iSixSigma Membership
- Weekly Email Newsletters– with the latest articles, videos, templates
- Member-only Discounts– coupons/deals/specials on training/events/products
- Private Networking With Your Peers– private message friends, chat room, +
- Build Your Online Reputation – great for job hunting and resume building
Latest Discussions
- Solution Matrix
John in Tools & Templates 7 hours, 46 minutes ago - Shift the Mean?
Chris Seider in New to Lean Six Sigma 1 day, 4 hours ago - DOE – How to Design Experiments with Many Factors and Levels
Chris Seider in Methodology 1 day, 5 hours ago - Cpk Study on New Machine
Chuck White in Tools & Templates 1 day, 5 hours ago - Utilization on Multipurpose Machines
Chris Seider in Tools & Templates 1 day, 5 hours ago - How to Determine Max Test Specification Limit
Infidel96 in Tools & Templates 3 days, 8 hours ago
- How to Teach Six Sigma Course at Undergraduate Level
Strayer in Training 3 days, 19 hours ago - Manpower Reduction
Strayer in Tools & Templates 6 days, 18 hours ago - Sampling Size
Robert Butler in Methodology 1 week, 2 days ago - Sigma Shift
Adolfo in Manufacturing 1 week, 3 days ago
- Control Charts
Chris Seider in Tools & Templates 1 week, 3 days ago - Performing Gage R&R on Automated Thickness Measuring Machine
Chuck White in Methodology 2 weeks ago - DoE – Categorical Variables
Chuck White in Tools & Templates 2 weeks ago - Cycle Time
Chris Seider in General 2 weeks ago - Metrics Explanation of Customer Report
Robert Butler in Tools & Templates 2 weeks, 1 day ago - Variability Reduction
UL in Implementation 2 weeks, 1 day ago
- Measurement System Analysis of Survey Data
Anthony S. in Tools & Templates 2 weeks, 1 day ago
Most Recent Lean and Six Sigma Blogs from Industry Thought Leaders
Aditi Gilman
Attila Dobai
Brian Dunn
