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RF Day 3: Sessions Share Insights on VOC, Business Transformation

The conference portion of the 2011 iSixSigma Retail Forum for Process Excellence concluded on Wednesday afternoon, March 30, with three case studies, a panel discussion and a keynote address. The four-day event officially wraps up on Thursday, March 31, with a post-conference workshop and a benchmarking tour of Best Buy headquarters. All total, the 2011…

RF Day 2: AMEX, Kaj Ahlmann, Walmart, Target Among Morning Highlights

Stories of innovation, growth and business transformation were shared during morning sessions on Day 2 (Tuesday, March 29) of the iSixSigma Retail Forum for Process Excellence, being held at the Westin Edina Galleria in suburban Minneapolis. The four-day conference runs through Thursday, March 31. Keynote sessions this morning were delivered by Tim Wilson, the vice…

Business Belt: Integrating Six Sigma and Business Sense

As Six Sigma continues to be adopted and integrated across the spectrum of global businesses, from manufacturing, to finance, to pharmaceuticals, it is important to recognize the evolution of the role of the Six Sigma professional within those businesses. Traditionally, Black Belts and Master Black Belts were expected to be experts on applying the tools…

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Reserve Unit Improves Requisition Process

For Lt. Col. Harry Yates of the 335th Theater Signal Command and his deployment advisor Capt. George Harris, Lean Six Sigma is having a big impact on the way daily work gets done. The 335th is an Army Reserve command co-located with Fort McPherson in East Point, Georgia. It is responsible for signal operations supporting…

The DoD Roundup

Editor’s note: A longer version of this article was previously published in the September/October 2009 issue of iSixSigma Magazine. When the U.S. Department of Defense opened a Continuous Process Improvement/Lean Six Sigma Program Office in October 2007, the office had no budget, no staff and, in fact, no office space. But it did have a…