iSixSigma

Six Sigma Organizational Architecture

Six Sigma is a quality methodology that can produce significant benefit to businesses and organizations. Not much text, however, has been written about the structure needed to successfully implement Six Sigma quality within your business or organization. This article will focus on roles and responsibilities, as well as required rewards and recognition for a successful…

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Enlist Process Owners to Survive an Absence of Data

The beauty of Six Sigma, over other decision-making strategies is that it is, by nature, data driven – it involves making decisions backed by evidence. In the absence of data, then, what good is Six Sigma? A Black Belt without data is like a navigator without a compass; finding north becomes complicated, but not impossible….

Process Owners: The Unsung Heroes of Improvement

Look around a company that has been using Lean Six Sigma for awhile. Listen to the kinds of stories that circulate. Which people are mentioned the most? Likely it is the Black Belt who led a project that saved a million dollars or created a whole new market for a product. Or the Master Black…

Process Improvement: A Process Owner’s Dilemma

In the midst of a complex organizational structure and multiple frameworks, a process owner is often faced with the challenge of providing the biggest “bang” for the lowest “buck” in the shortest time. At the same time, organizations want to optimize the investment a process-improvement drive demands and strive for a common approach that can…

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Standardize Processes to Make Change Stick

Making changes in an organization, especially when embarking on a new improvement method such as Six Sigma, can be slow going – employees may see the method as “just another fad.” Because of this, leaders need to use a deployment approach that will kick-start a change program, and keep it maintained. One method to approach…

When Implementing Lean, Live the Methods You Teach

Practitioners must think “lean” from the beginning when they are starting an initiative in a certain area. Part of their job is to transfer the Lean philosophy. To do this effectively, they must be role models who live Lean all day, all night, all the time – this will earn them credibility. If not, a…

Tips for Defining and Collecting IT Process Metrics

Several information technology (IT) metrics can be developed on the basis of best practice frameworks such as capability maturity model integration (CMMI) and information technology infrastructure library (ITIL). Measuring and collecting such data, which is often part of process improvement initiatives, brings to light what is happening in IT processes. Following are a few tips…

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Process Ownership: A Vital Role in Six Sigma Success

Process owners are a vital part of successful DMAIC (Define, Measure, Analyze, Improve, Control) and DFSS (Design for Six Sigma) projects. Process owners are responsible for the management of processes within the organization. In some cases process owners are current leaders/managers, and in other cases process owners may be taken from non-leadership positions. They are the…

Importance of the Validate Phase in a Design Project

A Six Sigma team is at the V-point of an IDOV project. While it seems most of the hard work has been done, this is not a time to let down. The team is at another critical stage. The Design for Six Sigma project has followed a IDOV roadmap that includes the Identify, Design, Optimize…