Month: May 2007

When I first joined the hotel industry as the finance guy, I was literally glued to my desk. Sure, I would attend all the necessary office meetings and staff events but my mind was solely ‘back to work’. Bipan the General Manager would come by my office and reminded me very often, “Hey, Mr. Finance […]

“Dilemma” is term properly reserved to describe a situation in which we must choose between two more-or-less equally unpleasant alternatives. This pretty much sums up how most organizations feel about documentation for Six Sigma projects. On the one hand, there is always an organizational craving (note that I am specifically avoiding the term “need” here) […]

The QualPro vs. Six Sigma debate is hot again. Forrest Breyfogle has written an article on iSixSigma.com poking holes in Charles Holland’s research of 58 Six Sigma companies…. For those unfamiliar with the debate sparked by the July 2006 Fortune article and subsequent Dilbert cartoon, go ahead and read up. Forrest isn’t the only one […]

Pete Abilla over at shmula has set up a question answer session with Craig Gygi, author of Six Sigma for Dummies and the Six Sigma Workbook for Dummies. Just ask Craig a question in the comments section of the blog and Pete will be post Craig’s answers in a few weeks. Pete says that Craig […]

With “The Discreditor” ranking a strong #5, “The Busybody” boasting the #4 spot, and “The Egomaniac” landing #3, our countdown of the Six Sigma Most Wanted List of naysayers continues this week with #2 – “The Whiner.” Mode of Operation (MO): This Naysayer complains about everything including Six Sigma. Six Sigma training is too hard or […]

The United States military has recently ramped up process improvement initiatives in the Air Force, Army and Navy. Mark Graban over at the Lean Blog recently wrote a post about the Lean efforts of the Air Force. I thought I’d share even more information about the program here. The primary goal of Air Force Smart […]

I have recently gone through ’Train The Trainer’ for Green Belt. I discovered on the training some excellent tools I had not been using, or have just plain forgotten about. Over the next few Blogs I would like to talk about ’Lost Tools’ and ask why they are not being used, and the impact on […]

I’m sure I’m not the only Black Belt who has conversations like these: Someone coming to a meeting in the BB office/cubicle area for the first time: “Wow, I’ve never been to your office before. It’s not very… 6S’d, is it? Ha ha!” Team member, at a meeting: “Boy, I thought you Black Belts were […]

With “The Discreditor” ranking a strong #5 and “The Busybody” boasting the #4 spot, this week, our countdown of the Six Sigma Most Wanted List of naysayers continues with #3 – “The Egomaniac.” Mode of Operation (MO): This Naysayer has been improving things for years and has fixed everything there is to fix. They don’t need […]

Tollgate reviews can be a real source of anxiety for belts of all colors and levels. For the Army, a tollgate is like a phase-line on the Battlefield. It allows leaders to know where you are in relation to everything else. Go pastit without permission or authority and there may be some repercussions. With projects, […]

From Gauss defining the normal distribution to Galton designing his theories on correlation to Onho developing the Toyota Production system, we are proud of our rich heritage and the number & variety of sources that have come together to create the Lean Six Sigma model. So it is encouraging to see what may be an […]

iSixSigma Blogosphere Newsletter Guest Blog – May 15, 2007 Dawn Mular, Sun Microsystems employee and blogger, recently wrote Top 10 Program Mistakes (Green Belt) Programs Make… First, I like that she plugs the Software channel of iSixSigma, linking to the recent article, Top 10 Program Mistakes Software Green Belts in Training Make, but more importantly […]

My favorite part of the Leadership Conference is diving into the softer side of Six Sigma, the people side of the equation. I spent the afternoon on the first day in the Predictive Index session led by Heather Haas, the director of strategic initiatives for Bob Wilson & Associates. First off, Heather did a fabulous […]

Last week “The Discreditor” took the #5 spot on the Six Sigma Most Wanted list of naysayers. This week, our countdown continues with # 4 – “The Busybody.” Mode of Operation (MO): Much too busy to be bothered with Six Sigma. Everyone is already working overtime just to handle the daily workload (which is probably crammed […]

Here is a situation encountered on a recent project. I have abstracted the key-points here. The project started as a textbook DMAIC engagement with all the elements you would expect to find including impact on customer, strategic problem, clearly measurable benefits and well-defined goals. The project was too tackle rework created at a certain process […]

Our organization’s Black Belts recentlyparticipated ina two-day retreat in which we did some team-building and strategy work for the upcoming fiscal year. We did a leadershipprofile that diagnoses each person’s preferred approach. The four main styles are generalized as Driver, Conscientious, Steady, and Interactive. I’m sure that the profile is similar to many others out […]

Mike is the Associate VP of Six Sigma for sanofi-aventis. He is also the author of Applying the Science of Six Sigma to the Art of Sales & Marketing. Mike is very energetic and enthusiastic. Watch out Don Linsenmann, you’ve got competition. Mikemade some great jokes, but not enough sugar had kicked in from our […]

I’ve only got one more session to attend before I pick the family up at the pool and head for home. The snacks this afternoon are really good. They are setting up now. Popcorn, licorice, candy bars, soda, peanuts and soft pretzels with queso.. Just what we need for the next session. Good thing I’m […]

Jim Pearson, VP Customer Advocasy at EMC Corporation, just finished his presentation about Lean Six Sigma at EMC. I interviewed Jim nearly two years ago about their Six Sigma deployment. Jimshared EMC’s Lean Six Sigma program building blocks: Centralized training program Single online repository Established financial guidelines Certification and recognition programs Mentor and facilitations offerings […]

Chris Jones, I&CIM Global Deployment Champion for Delphi is speaking now. He’s laying out the case for change at Delphi. In a nutshell, because their customers demanded it. Delphi’s Enterprise-wide Strategy: Tools, process, and culture, encompassed by Kaizen: Tools are tools. You use themto help solve problems. Process is THE problem solving framework integrated in […]

I’m here for day two of the ISSSP Leadership Conference. Rox is opening the general meeting, thanking everyone for the fun at the Grand Evening last night. From Michael Cyger’s pictures, we know that Minitab had a good time… Today we’re going to talk about change management. The emcee is Jeanenne LaMarsh, Founder and CEO […]

5:15 am: I’ve always heard that the wake up to life is an experience not to be missed.People I spoke to last night at theGrand Evening went on and on about the sunrise, the moon set and the desert scenery. They even said they were going to show up *again* this morning to do the […]