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Case Studies: Successful Implementation of Hoshin Kanri in Global Organizations

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In the world of different management techniques and methodologies, Hoshin Kanri stands out. A Japanese management style, Hoshin Kanri, is no doubt a game changer. For any organization, Hoshin Kanri can help it align goals at every level of the business and direct everyone in the same direction to achieve a common set […]

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Distributed Scrum Teams: Best Practices for Remote Collaboration

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One of the most important things for any organization in today’s world is to figure out how to best handle remote work. For better or worse, remote work is here to stay, and millions of employees worldwide are happier for it. Enabling a stronger work-life balance, there is a good chance that employees […]

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How to Foster Team Collaboration in Kaizen Events

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When a company considers how to best bring its teams together in a collaborative manner, several approaches can be taken to achieve this goal. At the top of any list should be Kaizen, which is the philosophy of continuous improvement. Translated as “changing something for the better,” the origin of Kaizen stems from […]

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Comparing TQM and ISO 9001: Understanding Their Differences and Synergies

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Whenever an organization has to make key decisions about improving its operations, it must decide how to best improve processes across the board. In this decision-making, someone must evaluate the different process methodologies, such as Six Sigma, Lean Six Sigma, Total Quality Management, and Quality Management Systems.  These systems are popular approaches for […]

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Empowering Cross-Functional Teams: Lean Six Sigma’s Role in Breaking Down Silos

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When you think about the world of business and how complicated the number of roles can be, it comes as no surprise that silos are a very real concern. In today’s world, it also won’t come as any surprise to learn that businesses need to respond to the changing environment around them, including […]

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Harnessing Big Data in Lean Six Sigma: Challenges and Opportunities

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It shouldn’t be surprising that the amount of data available has grown exponentially in a digitized world. As a result, process methodologies like Lean Six Sigma have become cornerstones across any organization looking to improve its processes, find more efficiency, and eliminate as much waste as possible to increase the bottom line.  In […]

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Exploring the Role of Emotional Intelligence in Lean Six Sigma Leadership

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It won’t surprise anyone to learn that leadership is one of the most basic yet fundamental qualities in the business world. Anytime there is a discussion about how well a company’s leadership can contribute to its success, it’s the leaders that everyone looks to create an environment that sets employees up for success […]

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Integrating TQM into Organizational Culture: A Roadmap

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Total Quality Management, or TQM, often comes down to caring for customers. The best companies operating today have figured out that taking care of customers is the best way to directly impact the bottom line. Of course, to get to this point, you need to have a strong culture that wants to help […]

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Human resource manager training people about company and future prospects. Group of businesspeople sitting in meeting room and listening to the speaker. Leader man and work group in a conference room.

Digital Kaizen: How Technology is Transforming Continuous Improvement

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When you think about how technology has improved over the last hundred years, you can think about the car, the microwave, the television, smartphones, and so much more. Just as technology has improved our lives, it’s also doing something similar in the workforce and in the workplace.  When diving deeper into the workplace, […]

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The Psychology Behind Resistance to Change in Process Improvement

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Keypoints Any time an organization looks to make changes using process improvement methodologies, it often meets heavy internal resistance from the “doers.” These individuals are responsible for instituting many of the internal changes, and unsurprisingly, as there is fear of the unknown, change is rarely easy.  This is an unfortunate but true reality, and it […]

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Improving Employee Retention with Lean Six Sigma Tools

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One of the biggest challenges any company faces is employee turnover. Depending on the company’s size, the time and resources spent hiring, training, and upskilling employees and then having to do it again when an employee leaves can add up. For this reason, many organizations are looking at how they can combat employee […]

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What Is Hoshin Kanri, and How Does It Align Strategy with Execution?

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While the term “Hoshin Kanri” might not be well-known outside of corporate planning circles, it’s a very important idea nonetheless. Designed to get all employees in an organization moving in the right direction, Hoshin Kanri is a Japanese management methodology that has been around since the early 1960s. Some indicators place it origin […]

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Design Thinking vs. DMAIC: When to Use Each Approach

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When you think about what it takes to improve processes and the methodologies you can improve from, there will always be fans of one method over another. This is very much the case when discussing design thinking versus DMAIC (Define, Measure, Analyze, Improve, Control), two methods often at the heart of a company […]

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Balancing Cost, Speed, and Quality: Insights from TQM Practitioners

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In the world of total quality management, you have a philosophy that focuses on improving the quality and products of an organization while ensuring that every person inside the organization is on the same page. Not only does this require a chain of continuous work to improve, but it also demands a balance […]

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Six Sigma in the Retail Industry: Challenges and Success Stories

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If you’re looking for two perfect partners to work together to improve things, it’s the retail industry and Six Sigma. These ideal partners for success are not at all surprising, considering how much Americans love to shop. Introducing a data-driven methodology from Six Sigma can only improve efficiency across retailers to help increase […]

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Understanding the Hidden Costs of Poor Quality in Service Industries

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In what can only be described as one of the most competitive business environments in modern history, few things matter more than quality. Quality should be the absolute goal of industries everywhere, especially the service industry, where businesses focus not just on hospitality, like restaurants, but also on banks, hospitals, and even retail […]

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Six Sigma for Remote Work: Maintaining Productivity and Quality

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The benefits are hard to ignore when you consider everything good about remote work, like having a better work/life balance and spending more time being productive rather than commuting. However, staying focused when working remotely is a very real challenge as many daily distractions can occur.  Thankfully, remote work and even hybrid work […]

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The Role of ChatGPT and Generative AI in Streamlining Process Optimization

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In the world of artificial intelligence and ChatGPT, it’s becoming more of a question of not what it can do but what it can’t do. There is little question that AI is going to have a transformative effect on business processes, and the signs of this are already showing.  Data analysis, automation, and […]

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A Step-by-Step Guide to Hoshin Kanri for Beginners

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Whenever you have to develop a strategic plan, you can use several methods to get the job done. However, one such strategic planning tool that often stands out is Hoshin Kanri, and it’s okay if you aren’t familiar with it, even though it might become your new favorite.  Generally used by the manufacturing […]

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TQM in the Digital Age: How AI and Automation Are Transforming Quality Management

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It won’t surprise anyone to learn that smart decision-making relies heavily on the accuracy of all available data. What also won’t be surprising is that traditional Total Quality Management systems have heavily relied on manual processes to bring about change, which isn’t likely to continue.  The rise of AI and automation has ensured […]

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Human resource manager training people about company and future prospects. Group of businesspeople sitting in meeting room and listening to the speaker. Leader man and work group in a conference room.

Is BRP Still Relevant in the Era of Agile and Digital Transformation?

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If you’re working for any organization these days, big or small, there is a good chance that you have at least heard of Big Room Planning (BRP). While there are mixed reviews on whether Big Room Planning works, some companies and employees feel the opposite.  In the world of agile methodologies, Big Room […]

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Black woman manager leader having team chat virtual meeting group video conference call with diverse business people remote working online at home office. Teleconference concept. Over shoulder view

How to Build a Continuous Improvement Culture in Remote Work Environments

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While remote work was already expected to grow pre-pandemic, the global pandemic in 2020 opened the doors for companies worldwide to shift to a remote or hybrid work environment. This was good news for employees everywhere who wanted a better work-life balance.  For employers, remote work should make for happier and hopefully more […]

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Pivoting: When and How to Shift Your Startup Strategy

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When you think about all of the startups you are familiar with today, even giant brands like Facebook, YouTube, and Uber, they all made pivots at one point in their business. For better or worse, sometimes your business needs to change directions to ensure you can keep the lights on and look to […]

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What Is Design Thinking and Why It’s Essential for Innovation

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In today’s business world, innovation is one of the biggest differentiators in increasingly crowded market verticals. Companies seek to create distance between themselves and competitors through tools like design thinking.  While design thinking may have originally started as a way to create innovative and sleek products, it has since taken on a much bigger life. […]

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