Michael Cyger

See Malcolm Baldrige National Quality Award.

All decisions carry some risk of being wrong. The management of that risk will reduce your downsides. Beta risk is one of the risks associated with hypothesis testing. Let’s learn a little more about it.

LinkedIn, the largest and most popular business-oriented social networking service, announced over the weekend their top 25 “hottest skills” of 2014. What is a “hot skill” you’re likely wondering, as I did. Basically, LinkedIn looked across all 330 million member profiles, determined who was hired, which jobs were posted that recruiters were searching for talented […]

As the saying goes, if all you have is a hammer in your toolbox, everything looks like a nail. But if you had a torque wrench or a power drill with a box of bits, you are likely to be much more effective. Design of experiments (DOE) is one of those specialized and sophisticated tools […]

Baseball teams with high batting averages win championships. And they produce more entertainment for baseball fans, which usually generates more revenue for owners. So why do teams not undertake innovative training to hit better, and why have we not seen a .400 hitter in baseball in more than 70 years? Roger Hart applied the DMAIC (Define, […]

Most process improvement practitioners have been a part of in-person learning and many have also participated in online learning. But when it comes to your Lean or Six Sigma program, is one method better than the other? Or would blended learning most benefit your business or organization? In this interview, you will learn how companies […]

If you are leading any type of process improvement program, you have probably felt at times like your efforts were yielding less-than-expected results. It is no wonder: the list of possible hurdles to overcome – restrictive organizational structure, politics, stagnant organizational culture, power trips – goes on and on. This interview with Lee Pollock, the […]

I’ve had more than one colleague accuse me of being overly focused on the data when making business decisions. Clearly I’m not the only one. Who else feels like this kid some days?

Implementing the Lean methodology in small teams can have enormous benefit, in one case increasing team effectiveness, as measured by throughput, by 200 percent to 300 percent. Other benefits include better communication (both internally and to the entire organization), improved employee moral, improved work output and increased customer satisfaction. Jim Benson describes how, through the […]

Most people know what it means to improve a process, but which improvement methodology is best for your organization: Lean, Six Sigma, theory of constraints (TOC), PDCA (plan, do, check, act) or another framework? Joe De Feo, CEO of the Juran Institute, has worked with thousands of organizations to implement every process improvement methodology from […]

Self-help books abound for those who are looking to improve themselves, either personally or professionally. What these books fail to address, however, is the personalization that most people need to make lasting change. Ron McMillan is one of the authors of the book Change Anything, which introduces a framework to help you achieve any of […]

Statistical process control (SPC), despite sounding esoteric, is a subject that every process owner and worker should – and can – understand, at least at a high level. Knowing whether a process is in control and stable is paramount to producing a product or service that meets customer needs. In this hour-long Minitab training course […]

I enjoyed taking the Washington State Ferry across Puget Sound from Bainbridge Island today, then driving to Kirkland (East Seattle) to attend Minitab‘s statistics training session. As advertised, Minitab delivered: [div4 class=”approved2″ class2=”module-icon”]Learn to use Minitab Statistical Software to analyze your project data by attending Minitab Training in Seattle, WA March 19-23, 2012. The hands-on […]

Starting a Lean or Six Sigma initiative at your organization is no easy task. The task is easier, however, when you build a comprehensive deployment plan. In this video, you will learn everything you need to know about a successful Lean or Six Sigma deployment plan, including: What is a deployment plan and why is […]

Kanban is a Japanese word that translates into “signboard” or “billboard,” and is a tool developed in Lean manufacturing but applied to any process. It is a visual scheduling system that allows a team – for any process – to know what needs to be done, what is being done and what has been done. Kanban can […]

Historically, Lean and Six Sigma were used to solve two different types of business problems. Today, Lean and Six Sigma are integrated into one methodology and toolset for solving any process problem in any type of organization, from Fortune 500 companies to small private businesses to nonprofit institutions. In this introductory video, you will learn […]

In this video, I walk you through the new iSixSigma.com website, how to use the site, the features, functionality and special areas you might want to investigate further.

Welcome to iSixSigma.com Version 4.0! I am excited to announce the launch of iSixSigma.com, Version 4.0, after purchasing back iSixSigma on November 7th. In this short video, I describe some of the new features and exciting updates we’ve made to this version of iSixSigma. Next Video: How to Use iSixSigma.com »

Readers will again have access to the best Six Sigma, Lean and operational excellence resources as well as more ways to share, learn and discover Bainbridge Island, Wash (PRWEB) November 08, 2011: iSixSigma.com, the leading online community and resource portal dedicated to Six Sigma, Lean and other operational excellence methodologies, is back under the ownership […]

A Black Belt used Six Sigma to improve a transactional bank deposit process, resulting in yearly savings of $4 million.

You can’t expect to significantly reduce costs and increase sales using Six Sigma without investing in training, organizational infrastructure and culture evolution.

Dear iSixSigma Readers, Advertisers, Sponsors and Partners, I have notified the board of Schofield Media Group that I will be transitioning out of my role with iSixSigma during the next several months. Despite current economic conditions, iSixSigma is now a stronger company in many ways than it was just 14 months ago when Schofield Media […]

Over 200 energy industry professionals will gather in Houston, Texas, May 19-22 for iSixSigma Live’s premiere Energy Forum for Process Excellence, supported by Chevron, Halliburton, Hess and Marathon Oil. Here’s your chance to be one of the speakers. Click here for the speaking proposal form: https://www.isixsigma.com/KQ5 We’re especially looking for process improvement professionals who can […]

iSixSigma Live Summit ’09 Update – Reception & Keynote Trump International Beach Resort Miami, Florida 5:30-7:30 P.M., Tuesday, January 13, 2009 Six Sigma Wine Tasting and Welcome Reception Hosted by Six Sigma Winery Open to All Summit Attendees 11:30 A.M., Wednesday, January 14, 2009 Mr. Kaj Ahlmann Keynote: “Six Sigma and Wine: Art or Science?” […]