Category: Kaizen

“What do you mean, special handling is waste? We can’t stop doing that! Eighty percent of our invoices require special handling!” — Medtronic accounts payable employee, May 24, 2005 Lean Six Sigma at Medtronic Medtronic has combined Lean and Six Sigma to achieve impressive results. In the last two years, Medtronic has graduated 579 Lean […]

The experience of a European life insurance provider highlights the lessons learned from transferring Lean from the shop floor to the office as well as providing a deployment model that integrates Lean, Six Sigma and process management.