England’s Early Years System Focuses on Quality Improvement

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Sir Michael Wilshaw, Her Majesty’s Chief Inspector and head of the Office for Standards in Education, Children’s Services and Skills (Ofsted), has called on members of England’s early learning educational system to make changes to the way inspections are being conducted among nurseries, pre-schools and babysitters. In a recently launched consultation on changes to the […]

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Salaries Steady, Bonuses Dip for European Six Sigma Pros

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According to the latest figures from iSixSigma’s 8th Annual Global Salary Survey, certified Black Belts in Europe earned an average of $71,500 in 2010, down from the $75,000 figure from 2009. Bonuses for Black Belts in Europe, however, fell by more than 34 percent compared to the previous year (close to the worldwide average), from […]

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Streamlining the Ordering Process for U.K. Book Publisher

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The publishing industry is on the threshold of major structural changes. The arrival of e-books is only the first threat, and it is having an impact sooner than expected. For example, Amazon.com sold more e-books than paper books in the first quarter of 2010. The credit crunch also has reinforced retailers’ demands for smaller, more […]

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European Wind Project Embraces Lean

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With assistance from Spanish wind-turbine manufacturer Gamesa, nonprofit foundation Tekniker and several other European technology firms, COSMOS seeks increases in turbine quality, as well as lower costs and faster manufacturing times, according to a release from Ibermática. According to the COSMOS consortium, many European turbine assembly operations involve both manual labor and work done by […]

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U.K. Packaging Firm Celebrates First Year of Lean Six Sigma

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Based in Bardon, Leicestershire, U.K., Benson Group is one of the country’s largest carton suppliers, producing packaging for both the food and pharmaceutical industries at its 130,000-square-foot facility. The Bardon plant produces sheets of printed cardboard that is then cut and glued for use in the food industry as containers. With the adoption of Lean […]

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Global Problem Solving with TRIZ

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To help celebrate the 10th anniversary of the TRIZ Future Conference, hosted by the European TRIZ Association (ETRIA), Nov. 3-5, 2010, we present the following excerpts from Domb’s extensive coverage. DAY 1 Function-oriented search is a problem-solving tool based on global knowledge search, using functions as the key search items. In his presentation, speaker Simon […]

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Demand Rising for European Supply Chain Optimization

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The acute focus in the European market is now on global supply chain optimization, said John Hannan, regional manager and partner for Tampa, Fla., USA-based USC Consulting Group. “If you think of the supply chain as a series of interconnected steps across which product, cash and information flow both ways, you can appreciate that at […]

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What Role Does National Culture Play in Implementation?

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On iSixSigma’s Discussion Forum, a poster working on a doctoral thesis asked about how various differences in national culture can affect Six Sigma implementation. Respondents provided several links to studies on the role of cultural differences among deployments in the United States and Europe. One reader added that the corporate culture is far more important […]

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U.K. Study: Change Management Can Reap High ROI

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A recent study from the United Kingdom found that expenditures on change management activities can reap huge rewards for relatively little cost, with a return on investment (ROI) as high as 650 percent. According to the report from British consulting firm Changefirst, more than 40 percent of the 2,500 change managers surveyed from 120 organizations […]

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Eight Steps Toward More Accurate U.K. Retail Data

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In June, GS1 UK, a supply-chain standards nonprofit, released the results of a six-month study with Cranfield University’s School of Management, of Bedford, England, stating that 80 percent of the product supply chain data captured by the top four grocery retailers in the U.K. were inconsistent with data used by suppliers. Of the 66 “core […]

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Lean Six Sigma Around the Globe: Hertel – Europe

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By Elaine Schmidt Headquartered in Rotterdam, the Netherlands, Hertel has operations in more than 20 countries throughout Europe, the Middle East, Asia and Australia. The company offers construction, maintenance, modification and dismantling solutions at client sites, such as on- and off-shore oil and gas facilities, power plants and other specialized facilities. For Hertel employees, process […]

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Volcano Provides Tough Lesson for Europe’s Lean Organizations

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The rumbling and ash plumes have subsided for now over Europe’s skies, but the echoes from April’s Eyjafjallajökull volcanic eruption in Iceland are still being felt throughout the Lean supply-chain structures of the continent and across the globe.

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Salaries for European Six Sigma Professionals Hold Steady

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After a difficult year of serious cutbacks at many businesses due to the global economic crisis, average salaries for Six Sigma professionals around the world, including those in Europe, held steady, for the most part, according to the results of iSixSigma’s 7th annual Global Salary Survey. While Six Sigma salaries in Europe lagged behind those […]

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IBM Applies Green Principles to Reduce Waste at Irish Facility

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From environmentalleader.com Businesses today generally understand they need to do as much as possible to conserve energy and water, reduce waste and greenhouse gas emissions, and minimize their environmental impact overall. Societal pressures from customers, increasing regulation and economics all make this a fact of life for them. Most are taking steps to address these […]

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IBM Applies Green Principles to Reduce Waste at Irish Facility

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Businesses today generally understand they need to do as much as possible to conserve energy and water, reduce waste and greenhouse gas emissions, and minimize their environmental impact overall. Societal pressures from customers, increasing regulation and economics all make this a fact of life for them. Most are taking steps to address these issues, consulting […]

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Mobilizing a Business for Turning Strategy into Action

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Developing a strategy is critical for any organization, and equally important is having a mechanism to translate that strategy into action. However, given the complexities of the European market, there is a special need for a business implementing its strategy to allow its local business unit leaders to adjust the tactics to local needs and […]

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Leadership Sustains High Performance in Manufacturing

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How does one sustain high levels of performance in manufacturing after the first successful waves of Lean Six Sigma projects? Research done on 75 manufacturers, predominantly European, sheds light on the balance between product/process and people leadership capabilities needed to sustain high levels of performance. Of High Performers and Lagging Performers High Performers: Sustaining high […]

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Adding Science to the Art of Sales Boosts Effectiveness

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Every sales force has a few outstanding sales representatives, who always deliver on or above target. What is it, in their way of working (process), which makes them so outstanding? If we identify these processes and give them as tools to the rest of the organization, our belief is that we will increase sales force […]

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Using Six Sigma in Europe: A Cross-Cultural Perspective

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Six Sigma is about organizational improvement, with its focus on process improvement, design and management. But, it is as much about people’s behavior as it is about the behavior of processes. These two behaviors cannot easily be separated.

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Deploying Six Sigma: Challenge for Pan-European Manager

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Managing an integrated European company with variety of national cultures is tough enough. But a little guidance is helpful when a pan-European business is seeking to deploy any organizational change such as Six Sigma or Lean across the business.

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Business Leaders’ FAQ on Europe Six Sigma Deployment

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Business leaders who are considering implementing a Lean Six Sigma program need answers to a wide variety of questions. Here are the answers to the questions that business leaders most frequently ask about European Lean Six Sigma deployments. How can I be sure that Lean Six Sigma won’t be perceived as “yet another program”? People […]

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How Six Sigma Adds Value in an Existing Quality Culture

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A Conversation with… Randall W. Powell, VP of Eastman Chemical Company In a conversation with iSixSigma, Dr. Randall W. Powell, vice president of Eastman Chemical Company, Europe/Middle East/Africa, offers his views on how Six Sigma adds value to an existing quality culture. Located at the company’s regional headquarters in The Netherlands, Dr. Powell has operations […]

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Deploying a Measurement System: What Does It Take?

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Management concepts such as the balanced scorecard, process management, key performance indicators and strategy deployment have prompted many executives to revisit their measurement systems. As more and more companies have initiated Six Sigma during the last two decades, the use of dashboards to measure process and business performance has become increasingly popular. As a result, […]

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A Roadmap for Making Business Strategy Actionable

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Businesses need a framework for guiding the mobilization of an organization around its strategic plan. A “roadmap” enables everyone in the business to clearly understand each action and what decisions need to be made, who needs to make them and when.

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