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Michael Marx

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Minitab Webinar: Project Failure

Minitab Webinar Top Eight Reasons Why Six Sigma Projects Fail April 23, 11 a.m. – 12 p.m. Eastern   Next week Minitab is going to present a free Webinar naming the top eight reasons why Six Sigma projects fail. This is sure to be great information for all Six Sigma practitioners.But why stop at eight?…

MoreSteam’s New LSS Certification

Finally, an international Six Sigma certification to set the standard. MoreSteam.com recently announced a new high tech Lean Six Sigmacertification. Read the Press Release for the details, or go right to the online certification website and get certified. “MoreSteam.com announced today a new strategic partnership with ISSISSIPPI.org to apply advanced technology to elevate the Lean…

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iSixSigma Live! Seattle Networking Party

If you live near Seattle and would like to hobnob with the areas finest Six Sigma practitioners in a casual after work setting…attend the iSixSigma Live! Social and Networking Party at the Rock Bottom Brewery in Bellevue. Thursday, May 1, from 6 to 8 PM. Rock Bottom can only hold so many Six Sigma gurusso…

Lucky Kat Six Sigma for Kids

Lucky Kat Television, in association with Dr. Mikel J. Harry, is launching a Six Sigma for kids program. The online TV network has partnered with several education and entertainment companies to build a fun online learning network for kids. Part of the fun will be teaching kids about Six Sigma through Harry’s Six Sigma for…

Naysayers in Erie County

Six Sigma in Erie County is seeing setbacks as skeptic county legislators put a cap on the Six Sigma budget. The initial one million dollars planned has been slashed to $120,000. “I’m one of the skeptics, I believe. They didn’t name me Doubting Thomas for nothing,” Legislator Thomas J. Mazur, D-Cheektowaga, said Thursday. “I am…

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Salary Webcast Now Available

Thank you to all who attended iSixSigma’s premier webcast. We had a great time delivering it live from Boston last week. If you missed it though…it is now available online for your viewing pleasure. Gary Cox drew a special Cox-Box just for the event. The only place to see it is on the webcast. You’ll…

Six Sigma Salary Webcast

Mark your calendars… Tuesday March 4th, at 11 a.m. Eastern… The iSixSigma Global Salary Survey webcast. Attendance is free of charge. Just register to attend with your name and an email address. I’ll be your host along with Brad Hopper of Spotfire. Together we’ll dive into the Fifth Annual iSixSigma Global Salary Survey. This year we’ve…

Ron Pereira, One Piece Flow Video

LSS Academy’s Ron Pereira goes live with his first vlog (video blog). In this video Ron walks us through a “one piece flow” versus “mass production” simulation to showdifferences between the two approaches. Today with his first vlog, Ron also relaunched Lean Six Sigma Academy with the added functionality of a web 2.0 site. Take a minute…

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Six Sigma Goes to the Pound

We can add one more U.S. city to the roster of those using Lean Six Sigma to better serve their citizens. Hattiesburg, Mississippi is following the Six Sigma example of Fort Wayne and Erie County. A couple of projects are already underway… Hattiesburg city employees Julia Lowe, an Urban Development accountant, and Maj. Billy Lane…

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The SBTI Show

The SBTI Show is the new and improved SBTI Lean Six Sigma Podcast. Sigma Breakthrough Technologies, Inc. is a forerunner in Six Sigma consulting firms that use the web to educate and instruct the masses in the ways of Six Sigma. The SBTI Show is a collection of video podcasts that you can listen to…

Quest Diagnostics CFO Speaks Lean Six Sigma

Bob Hagemann, CFO and VP of Quest Diagnostics, recently spoke about the company at the Wachovia Healthcare Conference. During the presentation he touched on Six Sigma. Even after seven years pursuing Six Sigma, Quest Diagnostics is still expanding their deployment. Below are a few excerpts from the presentation: Our program to reduce costs by $500…

Book Review: Six Sigma? Glad You Asked

Gianna Clark has been blogging for iSixSigma for over two years. She’s written nearly 80 posts speaking her mind. What’s on Gianna’s mind also happens to be good Six Sigma sense, excellent advice, and plenty of good fun. Outside the iSixSigma Blogosphere, Gianna is the Deployment Leader for Dominion and was recently awarded Deployment Leader…

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Textron CEO on Six Sigma

USA Today reporter Del Jones interviews Textron CEO Lewis Campbell. This is an outstanding Q&A session with a CEO who knows Six Sigma. Finally, a mainsteam media outlet that goes right to the source for information about the success of Six Sigma. Nine tough questions, nine solid answers. I especially liked the final question about…

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Research: The Hard Truth About Soft Skills

The January/February issue of iSixSigma Magazine is out. Aside from being a fantastic issue in itself, the research feature is one that I particularly enjoyed researching and writing. Thanks to all those who responded to our survey last year we were able to gather solid data from the soft side of Six Sigma. The research…

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Voice of the Customer Survey

iSixSigma Magazine’s latest research survey is underway. This time we are exploring the Voice of the Customer and Six Sigma. With your input we’ll be able to better understand how VOC is integrated into Six Sigma deployments. The results of this survey will be published in the July/Augustissue of iSixSigma Magazine. Please take a few…

New Blog Alert: Today’s Six Sigma

There’s a new blog in town, one that is sure to make it big. I invite dummies and non-dummies alike to read Today’s Six Sigmaby Craig Gygi. Craig was the lead author of Six Sigma for Dummies as well as the Six Sigma for Dummies Workbook that hit the bookstores in late 2006. When it…

Hello Six Sigma in Erie

Chris Collins, the new County executive of Erie County, gave an interview to WNYMedia.net recently where he unveils the details of the Six Sigma initiative underway in the county. The video below is the Six Sigma excerpt of the interview. It’s only two minutes long and worth the watch. You can tell Collins has got his…

Goodbye to the Six Sigma Mayor

Mayor Richard’s legacy, journalgazette.net, December 26, 2007 Mayor Graham Richard left office last week as Mayor of Fort Wayne Indiana. The article above describes his many accomplishments over his two terms in office, including Six Sigma: From major public projects that will distinguish the city’s landscape for decades to the minutiae of using Six Sigma…

Collins Serious About Six Sigma

Chris Collins, the new Erie County executive, is making good on his promise to bring business efficiency practices to the county…namely Six Sigma. In his most unusual appointments, the new executive selected Alfred Hammonds Jr. as his director of Six Sigma implementation. Six Sigma is the business-sector efficiency discipline Collins championed during his campaign. Hammonds,…

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Six Sigma for Leadership Development

Gail Farnsley is the CIO at Cummins. She is also a Green Belt using her Six Sigma skills tackle a leadership development project she dreamed up. She is hoping to use Six Sigma to identify and develop employees with potential to move into IT management. Specifically, management that reports directly to her. Farnsley has realized…

Suggest Improvements then Take a Day Off Work

The U.S. Army Garrison Fort Leavenworth Army post in Kansas is striving to make Lean Six Sigma part of their culture. Part of their project selection process is taking employee suggestions. Suggestions for improvement have been hard to come by since Lean Six Sigma joined the Army. Employees feared improvement would mean downsizing. But thanks…

Six Sigma Certification Survey

iSixSigma Magazine is conducting research on Six Sigma certification requirements. With your help we’ll get to the bottom of the certification issues that hover over the industry. While there may be no formal standards, different companies have different methods and requirements for certification of their Green Belts, Black Belts and Master Black Belts. Please take…

Sith Sigma: A Blog From the Dark Side

I recently came across a fairly newblog in the “business improvement” universe…Sith Sigma. It’s the rantings and ravings of a couple of infamous Sith Lords, Darth Sidious and Darth Vader. They offer plenty of entertaining but solid advice on Leadership, motivation and project management. The blog has nothing to do with Six Sigma directly, butthe…

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Six Sigma Donuts at Maidstone Bakeries

“Donuts. Is there anything they can’t do?” Homer Simpson would be proud of Maidstone Bakeries. Striving for the perfect donut. According the a press release: Maidstone produces more than 60 million donuts per week and wanted to ensure top quality while making sure its production operations were as efficient as possible. Maidstone is using Six…

New iSixSigma Military Channel

iSixSigma launched a new website last week, Six Sigma in the Military, complete with stories about how the U.S. Military is using Six Sigma. The purpose of this iSixSigma Military channel is to document the transformation of the United States Armed Services through the use of Lean Six Sigma and related process improvement methodologies. Ronald…

Process Improvement Training Video

This training video was made for CISCO by the Creative Learning Studio. It’s an entertaining explanation of process improvement as told by a fictitious news station in need of better proceses. DMAIC gets a plug as a way to achieve improved processes. Enjoy.

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Six Sigma Politics

If Fort Wayne Indiana is the Six Sigma City, we just might see a Six Sigma County on the horizon…if Christopher C. Collins is elected as the Erie County Executive. He believes that good government can be achieved through good business. The Buffalo News reports: Collins’ candidacy is built on his remarkable success in turning…

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A Unique Raytheon Six Sigma Project

There is just no end to the kinds of business problems Six Sigma is able to help solve. A news release picked up by CNNMoney.com, Forbes.com as well as others websites discusses a unique application of Six Sigma at Raytheon… A team of Raytheon Six Sigma(TM) experts used the Raytheon Six Sigma process to validate…

Starwood Six Sigma and Innovation

Instead of hiring the usual ethnographers or consultants, Westin owner Starwood Hotels & Resorts Worldwide Inc. turned to Six Sigma, a management process known for reducing defects and increasing efficiency.

Six Sigma: No Lame Duck at AFLAC

Earlier this year Elizabeth M. Ferrarini at Enterprise Leadership interviewed Gerald Shields, CIO for AFLAC. EL: What best practices do you use for IT? GS: We have a couple of people who are Black-Belt certified in Six Sigma, and we use Six Sigma for some projects. Our primary best practice is the Capability Maturity Model…

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TWOL (The Wastes of Lean)

A common way to learn principles or tools is to associate a word as an acronym. The seven/eight wastes of Lean is a great example of acronymic variation. I’ve come across five different words invented to illustrate the wastes of Lean: The iSixSigma dictionary uses the word DOTWIMP to list the seven wastes of Lean…

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No Secrets in Military Six Sigma

One thing I really like about the government Six Sigma initiatives is the public sharing of information. The DOD units are so proud to talk about how they are using Six Sigma and the benefits they are getting out of it. The Indian Head Division of NAVSEA has an entire website dedicated to Lean Six…

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Grapes of Sigma

For those of you who talk Six Sigma at dinner parties, here’s something for your next soiree – Six Sigma wine. I hear it goes well with a fishbone diagram and doesn’t leave that statistical aftertaste like those lower sigma level wines…. I’m not a wine drinker so I can’t comment on taste, but I can…

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Second Quarter Six Sigma

Second quarter financial results have been hitting the wires the past few weeks and companies have been publicizing the benefits of Lean and Six Sigma. Quotes from a few of the recent releases: Ducommun Incorporated “We continue to benefit from healthy aerospace markets and the success of our Lean and Six Sigma initiatives. As a…

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Blog Alert: Semoe

This week’s iSixSigma Blogosphere Newsletter features SEMOE as the Guest Blog. SEMOE stands for Search Engine Marketing Operational Excellence and is written by Matt LeVeque,a search Marketing Manager with Commerce360. Matt knows his search engine marketing as well as his Six Sigma. He has a strong background in online marketing and was formerly the Sales…

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Six Sigma at Covance

Yesterday, Covance, a $1.3 billion in revenue drug development service company, announced their second quarter results. The results were good, earning up, revenues up, etc…Included was a plug for their Six Sigma program: Our relentless focus on operational and service excellence continues to deliver substantial benefits. Six Sigma, which is being utilized across more than…

Using RSS Feeds

At the iSixSigma Blogosphere you can subscribe to feeds that will deliver updates whenever one or all of our bloggers writes something new. These feeds use the RSS format which you can pick up with an RSS news reader. RSS stands for Really Simple Syndication. It is an XML-based format for content distribution that is…

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iSixSigma Publications Launched

iSixSigma just announced a new marketplace called iSixSigma Publications (https://www.isixsigma.com/pubs/). The marketplace sells Six Sigmaresearch articles and project examplesas well as training materials and templates. Not only does iSixSigma Publications sell their own publications, they also have a partner programwhere independent authors can distribute their own works. If you write it, develop it, or build…

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Accenture to Acquire George Group

Big news for the Six Sigma consulting community. Accenture has agreed to acquire George Group. The news hit the PR wires yesterday: The acquisition will expand and enhance Accenture’s ability to help clients become high-performance businesses through the addition of George Group’s specialized expertise in process improvement techniques including Lean Six Sigma, which combines process…

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Hotel Satisfies Customers with Defects

I read this story a long time ago about a hotel chain that learned that customers were happier if they experienced a problem and it was fixed than if they had a defect free stay. I must have told this story a few dozen times without remembering where I read it. I finally found the…

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MoreSteam.com Declares Independence

MoreSteam.com is at it again. First with their April Fool’s Day press releaseand now with their Independence Day press release… We Hold The Data To Be Self-Evident: that all men and women are not created equally as instructors; that some are endowed by their Creator with certain unalienable teaching abilities, and that others are not;…

Martin Guitar to Implement Lean

We’ve all heard the stories of rock stars and their chemical dependencies…now it looks like The Martin Guitar Company has picked up the habit too. The world-class acoustic guitar company has recently become dependent on Air Products and Chemicals… to teach them their ways of Continuous Improvement. Dave Rosendale, the Global Director of Continuous Improvement at…

Research: How Companies Innovate

The July/August issue of iSixSigma Magazine includes my latest research article that explores different aspects of innovation, including what people think of the relationship between Six Sigma and innovation. A press releasewas issued this morning that includes a few highlights from the data: With a vast majority of companies professing to want “innovation,” those that…

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Six Sigma at Ocean Spray

Ever see the Ocean Spray commercials, Straight from the Bog, with character growers Justin and Henry? According to an Ocean Spray press release last year, the new ad campaign featuring the two character growers has boosted sales six percent year over year. Innovation around the cranberry is what Ocean Spray is all about. Here’s a…

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New Blog Alert!

Dr. Phil is blogging! No, not that Dr. Phil, I’m talking about Dr. Phil Samuel, Chief Innovation Officer for BMG. The blog is called Chief Innovator Onlineand is the second blog written by BMG executives. David Silverstein, CEO of BMG, has been blogging for just over a year now and Leadership & Business. I know…

Army Nears $2 Billion in Lean Six Sigma Savings

From Army recruiting to the Bradley fighting vehicle (and everything in between -including meal scheduling), the US Army continues to improve processes and save dollars through Lean Six Sigma. “Lean Six Sigma techniques implemented throughout the Army continue to prove successful, and leaders anticipate reaching a $2 billion-savings mark this year.” Yesterday’s article on army.mil/news…

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QualPro vs. Six Sigma – Revisited

The QualPro vs. Six Sigma debate is hot again. Forrest Breyfogle has written an article on iSixSigma.com poking holes in Charles Holland’s research of 58 Six Sigma companies…. For those unfamiliar with the debate sparked by the July 2006 Fortune article and subsequent Dilbert cartoon, go ahead and read up. Forrest isn’t the only one…

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