Tag: Research

The following are selected highlights of the 11th Annual iSixSigma Global Salary Survey. The complete report, with more analysis and extended findings is available for purchase on the iSixSigma Marketplace. It includes discussion of: The disappearance of bonuses, How many years of experience you need to see your compensation levels jump and How certification and […]

The following are selected highlights of a 2013 research study. The complete report, with more analysis and extended findings, is available for purchase on the iSixSigma Marketplace. When it comes to Six Sigma certification, companies take varied approaches – some leave the responsibility for certification completely on the Six Sigma professional, while others make the […]

UPDATED! FINAL DATE OF PARTICIPATION EXTENDED TO APRIL 6, 2014!! It is time for iSixSigma’s 11th annual Global Six Sigma Salary Survey! Every year iSixSigma analyzes information in its Job Shop database to produce a Six Sigma-specific salary report. Please note: All responses will be kept confidential and data only will be used in the […]

The following are selected highlights of the 10th Annual iSixSigma Global Salary Survey. The complete report, with more analysis and extended findings, including results for Black Belts (BBs), Master Black Belts (MBBs), Deployment Leaders (DLs), Champions, Quality Professionals (QPs), Quality Executives (QEs) and Business Professionals (BPs); regional highlights; bonuses; how education and experience affect compensation; […]

It is time for iSixSigma’s 10th annual Global Six Sigma Salary Survey! Every year iSixSigma analyzes information in its Job Shop database to produce a Six Sigma-specific salary report. Please note: All responses will be kept confidential and data only will be used in the aggregate. To participate in the survey all you need to […]

While Six Sigma improvement projects have many potential benefits to a company, their financial impact often gets the most attention. Business leaders want to know that they are getting a return on their investment in Black Belts. In our most recent research study, we look at Black Belt project pay-offs, where companies are targeting their […]

Data collection is in full swing – be a part of the fun and create or update an iSixSigma Job Shop account today. In appreciation of your participation, everyone who creates or update a Job Shop account between Feb 13-Mar 2, 2012 will receive a free copy of the final report! Some interesting facts from past […]

Which delivery method of Six Sigma training do you prefer? How have curriculums been changing? What’s working – and what isn’t? Participate in a short iSixSigma survey on Six Sigma Training to find out. The results will be published in the July/August issue of iSixSigma Magazine. As a token of our appreciation for participating, we will […]

The latest iSixSigma Magazine research is about to be released in the upcoming November/December issue. For this research we surveyed over 800 Six Sigma practitioners and asked them all about the tools they use, the tools they don’t use, and what tools they think are misused… The chart at the leftis the top 10 tools […]

Now accepting salaries! Each year iSixSigma analyzes the data from its own iSixSigma Job Shop to create a comprehensive Six Sigma Salary report available in the March/April issue of iSixSigma Magazine. Last year data showed that the average Black Belt in the United States made an average salary of $88,438. Master Black Belts brought home […]

  The archive of my Quality Conversation with Steve Wilson this morning. Thanks Steve for having me on your show.

iSixSigma Magazine’s latest research survey is live! This survey is all about how the economy is affecting companies and their business process improvement initiativessuch as Six Sigma and Lean. The survey is short, only 20 questions and about half of them are simpledemographic questions. Pleaseinvest about 7 minutesof your time and tell us what’s happening […]

I thought I would share my views on a question frequently posed by newly trained belts. I imagine you to may have encountered this situation. I do not have a clear answer but have come-up with a theory. Could be right, could be wrong. We talk about the discrete sampling equation used to calculate minimum […]

Over the last couple of weeks I’ve been pouring over the latest iSixSigma survey results about the use of process improvement methodologies and models in the supply chain. So far I’ve found a couple of interesting things… 1. Success factors for implementing Six Sigma in supply chain are pretty consistent with implementing Six Sigma anywhere: […]

As an iSixSigma Blogs reader I invite you to participate in iSixSigma’s latest survey on Six Sigma in the supply chain. This short survey will explore how Six Sigma and other process improvement methodologies, including supply chain models such as SCOR, are being used to optimize supply chain activities. It will also look at how […]

It’s time again for iSixSigma to gather salary data for the6th annual Global Six Sigma Salary Survey. This survey is a little different that our traditional kind. To gather data we go to the iSixSigma Job Shop database where thousands of Six Sigma professionals have uploaded their resumes. Along with uploading a resume, we ask […]

iSixSigma Magazine’s latest research survey is live! This survey dives into the deep pool of Six Sigma project failure. What does “failure” mean? You tell us what project failure means at your company. Is it when a Six Sigma project fails to deliver the expected improvements? Fails to get completed, or fails to stay in […]

For those of you that joined us for the Six Sigma Salary Webcast in March you saw the software we used to analyze the data. The application was made available for free download so you could test-drive running analysis on your own. I’m happy to announce that the sample iSixSigma salary data is now available […]

iSixSigma Magazine’s latest research survey is live! This survey will explore aspects of getting buy-in at all levels in the organization, from the shop floor to the senior executives. With your input we’ll be able to better understand what buy-in means to companies and how different levels of Six Sigma buy-in affect deployments. The results […]

The January/February issue of iSixSigma Magazine is out. Aside from being a fantastic issue in itself, the research feature is one that I particularly enjoyed researching and writing. Thanks to all those who responded to our survey last year we were able to gather solid data from the soft side of Six Sigma. The research […]

iSixSigma Magazine’s latest research survey is underway. This time we are exploring the Voice of the Customer and Six Sigma. With your input we’ll be able to better understand how VOC is integrated into Six Sigma deployments. The results of this survey will be published in the July/Augustissue of iSixSigma Magazine. Please take a few […]

iSixSigma Magazine is conducting research on Six Sigma certification requirements. With your help we’ll get to the bottom of the certification issues that hover over the industry. While there may be no formal standards, different companies have different methods and requirements for certification of their Green Belts, Black Belts and Master Black Belts. Please take […]

The July/August issue of iSixSigma Magazine includes my latest research article that explores different aspects of innovation, including what people think of the relationship between Six Sigma and innovation. A press releasewas issued this morning that includes a few highlights from the data: With a vast majority of companies professing to want “innovation,” those that […]

Recommended Y (outputs) for a service / transactional project in call centers: Goal Metric Metric Type (CustSat,Cost) Decrease Cost of Sales Attendance Adherence Average Not Ready Time Average Talk Time Average Loss per Override Credit Average Fraud Loss   Cost Increase Customer Satisfaction Average ASA Customer-Directed Coaching Customer Satisfaction First Call Resolution Transfer Rate Peer […]