Tracking and Technology Speed Black Belt Certification

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With more than 1,000 trained Black Belts, the U.S. Army continues marching forward in its Lean Six Sigma efforts. Trained Black Belts who complete projects and obtain certification are essential to building a robust cadre of practitioners. To this end, the Army formalized the use of Belt course portfolios (BCPs), the collection of projects assigned […]

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Lean Six Sigma and the War Fighter

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Lean Six Sigma is part of a broader U.S. Marine Corps and Department of Defense (DoD) continuous process improvement (CPI) effort aimed at enhancing all aspects of support provided to Marine Corps operating forces to maximize combat readiness and war fighting capability. The Marine Corps has emphasized that the CPI program is entirely focused on […]

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Ideas for Using Lean Six Sigma in the Marine Corps

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The U.S. Marine Corps’ continuous process improvement (CPI) effort is aimed at enhancing all aspects of support provided to operating forces to maximize combat readiness and war fighting capability. That means the Marine Corps is emphasizing that the CPI program is for every level and every element of the corps. Here is what is being […]

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Case Study: Streamlining Coast Guard's Accounts Payable Process

Case Study: Streamlining Coast Guard’s Accounts Payable Process

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The accounts payable process at the U.S. Coast Guard Finance Center was overstressed from increasing complexity and a patchwork of temporary IT fixes. A project team broke through the complexity and designed a Lean, effective and scalable process.

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Reserve Unit Improves Requisition Process

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For Lt. Col. Harry Yates of the 335th Theater Signal Command and his deployment advisor Capt. George Harris, Lean Six Sigma is having a big impact on the way daily work gets done. The 335th is an Army Reserve command co-located with Fort McPherson in East Point, Georgia. It is responsible for signal operations supporting […]

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Going Beyond the 5 Whys

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“So what?” That’s all your CEO has to say after you present your latest Lean Six Sigma triumph. You gaze out over a deafeningly silent boardroom. Your team is stunned. While you try to comprehend the CEO’s demoralizing response, the other managers and administrators chime in: “Yeah, so what?” The above scenario might be an […]

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Q&A with Cmdr. Stanley Dobbs

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In an interview with iSixSigma, Cmdr. Stanley Dobbs shares his approach toward Lean Six Sigma project selection and execution, as well as insight into the Navy’s positive response to continuous process improvement.

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Case Study: Optimizing Patient Flow at Fort Drum Clinic

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A project to optimize family practice patient flow at the Guthrie Ambulatory Healthcare Clinic, part of the U.S. Army Medical Activity (MEDDAC) at Fort Drum, N.Y., was initiated in November 2007. The goal: to reduce process cycle time while maintaining the same quality of care and to increase patient satisfaction from the time the patient […]

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P&R IM Improves Management of Health Treatment Records

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Personnel and Readiness Information Management (P&R IM), Office of the Under Secretary of Defense (Personnel and Readiness), led an in-depth analysis of the Health Treatment Record (HTR) life cycle management process. The HTR is the chronological documentation of medical, dental and mental health care received by a service member during the course of his or […]

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Communication and Business Case Key to Revising Process

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Through a two-year Six Sigma project, the Department of Defense (DoD) Acquisition and Technology Programs Task Force (ATP TF) coordinated a revision to a joint weapon system safety review process that provided a 59 percent reduction in cycle time. Without the Six Sigma framework, the project might not have achieved the success it did within […]

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Six Sigma in Government: Focusing on the Customer

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Six Sigma, with its emphasis in many cases on hard, current-year results, is often not associated with government agencies and their processes. One reason is that a government’s mission is as much about providing services to the public and other stakeholders as it is about cutting costs and realizing efficiencies. In fact, there is frequently […]

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The DoD Roundup

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Editor’s note: A longer version of this article was previously published in the September/October 2009 issue of iSixSigma Magazine. When the U.S. Department of Defense opened a Continuous Process Improvement/Lean Six Sigma Program Office in October 2007, the office had no budget, no staff and, in fact, no office space. But it did have a […]

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Using Simulation to Design Robust Combat Vehicles

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From September 2006 to December 2008 the Government Accountability Office (GAO) reviewed several weapon programs and identified problems resulting in billions of dollars in cost overruns, long schedule delays and reduced weapon system availability. The major reason for these reliability problems was poor systems engineering practices related to requirements analysis, design and testing. The GAO […]

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Army Improves Equipment Management with Lean Six Sigma

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With increased budget cuts and dwindling funding, Army organizations are examining how best to manage budgets and stretch dollars to provide the best logistical support to soldiers. Army organizations at Natick, Mass., USA, are using Lean Six Sigma to establish a joint process to improve the accuracy of the soldier equipment support budget proposals by […]

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DoD to Focus on Four Improvement Areas During Convention

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Leaders from across the U.S. Department of Defense (DoD), including the Army, Navy, Air Force, Marines, and various agencies and activities, will gather Oct. 22 to 23, 2008 in Washington, D.C., to discuss the state of the department’s Lean Six Sigma deployment. The event, named the Breakthrough Convention and produced by iSixSigma Live! is an […]

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Videos Highlight Army's Use of Lean Six Sigma

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In the following videos, Army Senior Leaders discuss the use of Lean Six Sigma as part of their Business Transformation goals. The videos also include success stories from projects to improve Army processes.

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Army TACOM LCMC Strengthens Lean Six Sigma Deployment

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Since 2007, the Tank-Automotive and Armaments Command (TACOM) Life Cycle Management Command (LCMC) has made efforts to institutionalize a culture of innovation and continuous improvement. The goal to have TACOM LCMC associates at every level advocate, pursue and implement continuous process improvement methods through the promulgation of Lean Six Sigma across the command is a […]

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Aligning Army Call Center Goals to Improve Performance

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Product Manager, Transportation Information Services (PM TIS) is an Army program under the auspices of the Program Executive Office, Enterprise Information Systems (PEO EIS). The PM TIS organization includes the Customer Service Center (CSC) which is available 24 hours a day, 7 days a week to answer questions and resolve issues related to software that […]

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Up Close with J.D. Sicilia

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In an interview with iSixSigma, J.D. Sicilia, director of the Department of Defense Lean Six Sigma Program Office, shares about the purpose of the office, his deployment strategy and how the office will interact with the services.

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Lean Six Sigma Is in the Army Now, Improving Efficiency

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In today’s U.S. Army, it’s not caissons that are rolling along. It’s Lean Six Sigma. From the mess hall at the U.S. Military Academy at West Point, to the recruiting command at Fort Knox, Ky., to the Texas depot where beat-up Humvees are rebuilt to go back into combat, the sweeping rollout of Lean Six […]

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64 Fold Increase in Productivity at Army Repair Depot

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Red River Army Depot (RRAD) is a sprawling industrial complex of some 1,400 buildings on 18,300 acres in northeast Texas. Called one of the “crown jewels of the Army” by Army Chief of Staff Gen. George W. Casey Jr., Red River is a leader in supporting the warfighter. The depot’s mission is to return torn-up, […]

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State of Maine – CI-Ps Visit Lonza

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On Monday June 1, 2009 Continuous Improvement Practitioners (CI-P), from the State of Maine “Bend the Curve” initiative, led by Walter Lowell, conducted a study mission at Lonza in Rockland Maine. To quote from the Lonza web site, “Lonza is one of the world’s leading suppliers to the pharmaceutical, healthcare and life science industries. Its […]

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Lean Federal Contract Process

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Saw an article this week in the Federal Computer Week emagazine about our new President making federal contracting more efficient. This is great news and about time. http://fcw.com/articles/2009/03/04/obama-reforms-contracting.aspx?s=fcwdaily_050309 This looks very promising for the Lean Government Champions. Sounds like a job for a Continuous Improvement Practitioner. Are there any CI-Ps in the federal government yet?

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Erie County Saves a Cool 1.5 Mil

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Erie County’s Six Sigma initiative is set to save 1.5 million dollars by year end. Almost a half million more than the initial goal. Below is the news reporting the story. Interviews with Al Hammonds, Deputy County Executive and former Six Sigma Director as well as the new Six Sigma Director Bill Carey. http://www.wgrz.com/news/local/story.aspx?storyid=61254&provider=gnews Yet […]

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